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Resorts and Lodging

Your key to a better guest experience.

Improve your guest experience, increase loyalty return visits, and generate additional revenue — all from the guest WiFi you give away for free. Best of all, no more annoying passwords for guests to remember.

How is Smart WiFi being used in resorts and lodging venues?

Allow guests to access WiFi using hotel registration, vouchers, payments, or custom surveys. Remarket to build loyalty.

  • Provide WiFi access vouchers for day use or overnight guests, or charge for premium access
  • Survey guests and aggregate data with your property management system
  • Create targeted guest lists and remarket based on behavior and trends

Analyze guest behavior, monitor foot traffic trends and receive density alerts.

  • Analyze traffic flows to improve site layout and efficiency
  • Monitor and enforce social distancing protocols with real-time density alerts
  • Communicate with guests based on dwell time and property location

Promote onsite amenities on a fully customized landing page.

  • Create beautifully designed landing pages using our simple drag-and-drop builder
  • Cross-promote resort amenities while tracking guest engagement
  • Create custom audiences to remarket to verified on-site guests and visitors

Are you ready to see what GoZone can do for you?

Your hotel guests expect free WiFi. It's no longer an amenity, it's as expected as fresh linens and room service. In fact, guests will try to access free WiFi within seven minutes of entering your property*. Give them the service and experience they crave while building a customer list of engaged visitors for remarketing and loyalty programs.

Say goodbye to passwords.

With a captive portal Marketing4WiFi system, you don't have to give out guest WiFi passwords ever again.

Drive cross-department sales.

Cross-promote services within your establishment and with local vendors through a customized landing page. 

Control network usage.

Isolate guest devices, limit usage times, and block unwanted users — all from a user-friendly dashboard.

Increase rebook rate.

Send automated reminders and promotional messages segmented by guest type so every email is pitch-perfect.

Build on guest profiles.

Integrate with your property management system to build robust guest profiles.

Generate guest reviews.

Automated email messages remind guests to leave positive reviews on the top sites for your business.

Want to learn more? We work with partners to bring added value to hotels, resorts and other lodging venues every day. Our experts are standing by, ready to help.

CASE STUDY

Bringing connectivity into view at the Grand Canyon Resort.

Today's visitor demands connectivity beyond that with just the natural world.

GOAL

The management and Grand Canyon West was faced with the challenge of keeping tourists from around the world connected and engaged while visiting.

SOLUTION

In six months of partnership, both the IT and marketing departments have solved unique challenges with GoZone. The technical configuration was straightforward, and we had the system up and running with ease in a matter of days.

We have collected over 127,000 customer records since we started using GoZone. More than 75% of these guests were previously unknown to us, meaning we had no way to engage with them online. With GoZone, we've started building lifelong relationships with our guests.

Phylicia Middleton

Director of Marketing, Grand Canyon West

Transform your hotel guest WiFi into a marketing and loyalty machine.

  • Automated SMS, email, and social campaigns
  • Custom WiFi login and landing pages
  • Trackable coupons
  • Customer data capture
  • Increased security, content filters and bandwidth limits
  • In-house system API integrations
Grand-Canyon-iPad

Smart WiFi Enterprise Plans

 Customized plans designed for large venues. Choose from the modules below to build a plan that works best for your business.

PRESENCE ANALYTICS

Collect valuable location data including traffic patterns, proximity, dwell time, loyalty, and busy days and times. Analyze visual traffic heatmaps and receive triggered density alerts to help monitor crowds.

ACCESS

Present a branded login experience and allow guests to connect via social, email, or custom survey. Create and define unique WiFi access levels for VIPs, staff and guests. Allow access to predefined guest plans with payments or vouchers.

GUEST INSIGHTS

Analyze detailed guest data safely and securely collected through WiFi access. Gain new understanding about guest loyalty, demographics, dwell time, device type, and more. Export this data to improve overall marketing efforts.

MARKETING & AUTOMATION

Communicate with guests in real-time and leverage automated integrations and APIs. Send triggered campaigns based on guest behavior to drive on-premise purchasing and loyalty.

CONTACT MANAGER

Complete customer relationship management module includes contact import, data filtering, and customer tagging. Create and manage campaigns and reach a defined audience.

ADVERTISING

Create custom landing pages and display interactive smart advertisements with a complete campaign delivery and management system. Track online engagements and drive new revenue.

THE GOZONE SUPPORT DIFFERENCE

Our team of experts offers a hands-on, personalized experience to ensure that you get the best results.

Unmatched customer support.

More than just another vendor, our team acts as a dedicated business partner committed to your success.

A consultative approach.

Leverage our marketing and technical support teams to make getting started and continued success a breeze.

Custom development.

We work with venues of all shapes and sizes, and are constantly innovating our platforms to better serve you.

Bed & breakfast or international chain.