secure guest wifi

Offering Secure Guest WiFi as an Amenity

Offering amenities is crucial to providing a great guest experience in your hotel or rental. Offering secure, accessible, and reliable guest WiFi can drastically improve guest satisfaction, increase business, and reduce tenant turnover. A secure guest WiFi connection keeps them connected and better protected from malicious activity. Learn more about the benefits of secure WiFi and why you should offer it as an amenity in your hotel.

The Benefits of Secure Guest WiFi

Staying in a hotel, guests expect a home-like experience with the ability to watch their favorite shows, check their emails, and even work remotely straight from the comfort of their rooms. Offering secure guest WiFi gives guests access to the internet to browse social media or work on business applications. No matter their preferred activities, the experience should be seamless through solid and secure connections.

There are a lot of benefits for business and improving the customer experience in many ways.

Attract More Customers

Offering free secured guest WiFi as an amenity can attract more customers to your business. Customers consistently turn to the internet to search for their products and services online to read reviews before they spend their money. This basic amenity is essential to help prevent losing out on crucial business to help you grow and remain competitive.

Earn revenue or offer to loyal customers

If you offer a secure WiFi option, you could use this as a value-added service for your loyalty customers. In addition, you could charge for secured WiFi access while offering free WiFi. More and more customers use secured WiFi networks while traveling outside the home. Offering a secure option is a great way to satisfy customer demand for faster and more secure public WiFi.

Monitor and Control Web Content

A cloud-based web filtering solution built into your secure guest WiFi, you can monitor and control web content access to ensure quality content. When you control web content with filters, you can prevent guests from visiting harmful websites and manage spam and malware threats. Your guests cannot access or download anything that may present a security risk to your business or other guests.

Reduces Tenants Turnover

Complimentary guest WiFi can attract and retain quality guests and transform them into repeat customers. WiFi will be available and utilized by guests of your hotel and will be greatly appreciated. Guests are happiest when they can stay connected when they need and be able to access without worrying about security risks.

Prevents Security Breach

A segmented and secured guest WiFi network prevents outsiders from accessing your network and is essential for any business security plan. It ensures guests can only access the internet through the guest WiFi and prevents them from having access to company assets on the primary network. Sharing the same network without segmentation and isolation can increase cyber risks to your business.

Hackers are getting smarter as technology advances. You also want to protect your network from malicious people attempting to access your network to infiltrate and steal sensitive data through cyberattacks.

Offering secure guest WiFi as an amenity protects customers and your business from dangerous cyberattacks. It also reduces your business’s legal liability. It ensures your guests can safely browse the internet and improve their overall experience boosting your business by creating happy, loyal customers.

GoZone WiFi is a SaaS company and leader in monetizing and managing Guest WiFi. The company offers business analytics, venue intelligence, and guest engagement using WiFi networks to deliver branded content, provide customer analytics, and display advertising.

GoZone’s Smart WiFi Suite of products enables WiFi monetization through rich location data, marketing engagements, and third-party sponsorships. GoZone’s venue intelligence enables enterprises to strategically refine operations, bridging the gap between marketing and IT.

Learn more at

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Smart WiFi Suite Enterprise Feature Matrix

  • Enterprise-grade cloud infrastructure
    Scaleable platforms on the Amazon AWS cloud provides carrier-grade uptime.
  • Multi-Location Data Views
    An aggregated view of your data giving you visibility to all of your locations or drill-down to specific locations.
  • User Access Control
    Allows your administrator to control and limit access, features and data visibility among users.
  • Advanced Captive Portal Engine
    A complete toolset to design and build dynamic captive portals, guest flows and custom privacy controls. Includes our Touchless Menu features.
  • Guest Forms, Vouchers and Payments
    Collect guest data, surveys, on-line or offline payments and offer different access levels.
  • Customized login methods
    Choose how guests are able to access your network including social login, emails and SMS login, advertisements or a combination.
  • Data Export
    Full guest profile export to CSV allowing you to use collected data in third party systems.
  • Detailed Location Data Analytics
    Analyse detailed information about your locations like busy days, busy times and location comparisons.
  • Demographics and Device Information
    Make informed decisions based on detailed demographics and perform location comparisons.
  • Data Sync to other systems/API
    Save time populating other systems as guest profile data can be sent to external systems on timed intervals.
  • Triggered Campaigns
    Engage with your guests without the manual work by creating personalized email, SMS or Twitter campaigns.
  • Coupons and Loyalty
    Increase spend and promote repeat visits by creating incentives for guests or their friends to come back.
  • Import external data
    Bring in contact data from other systems to consolidate your marketing efforts into a single comprehensive platform.
  • Contact segmenting and lists
    Build contact groups to send personalized messages to your guests based on automatic segmentation and your own critera.
  • Scheduled Campaigns
    Communicate with your contacts to drive awareness through email, SMS or Twitter.
  • Traffic Counts and Statistics
    Monitor your venue and events with real-time and recorded traffic counts and patterning.
  • Heatmapping and Traffic Flows
    Visualize crowd density and how people flow in, out and through your venue to see where people congegrate.
  • Alerting and Reporting
    Create automated alerts to help control crowds or to monitor abnormal trends.
  • Intelligent Landing Page Builder
    Simple to create pages that support multiple campaign types and can easily be modified and re-purposed for other venues or events.
  • Campaign Management Tools
    Offer your advertisers options to suit their advertising needs such as A/B testing, ad weights, flexible scheduling and more.
  • Reporting and Attribution
    Analyse detailed information about the campaigns and creatives to get the best campaign targeting.

  • Access

  • Insights

  • Automation

  • Contacts

  • Presence

  • Advertising

You should receive a text shortly with a link to view a sample Guest Flow.

Take a look at the sample we just sent you, and feel free to reach out if you’d like to learn more.

Custom Splash Page Builder

A custom splash page helps give a captive portal the branded look it needs to stand out from the crowd and give guests the peace of mind they’re accessing the network associated with the venue they’re visiting.

WiFi Payments and Vouchers

Offer premium guest WiFi access and promote WiFi upgrades with comprehensive payment and voucher modules. Payments can be used to offer guests varying speeds of WiFi access, while vouchers are great for venues that want to utilize a captive portal that also requires a voucher code for WiFi access.
WiFi payments and vouchers

Guest Plans

Venues can now offer multiple levels of guest WiFi access with our Guest Plan feature. Guest Plans are defined by specific upload and download speeds and session time limits. Brick-and-mortar businesses can offer guest WiFi access and promote WiFi upgrades with our new payment and voucher modules.

Versatile Form Builder

Create and display custom guest surveys on any splash page of your guest flow. Collect feedback and gather additional data points to create smarter marketing.

Enhanced Guest Flow

Guest flow gives venues complete control over the guest WiFi experience. Guest flows help keep a visually pleasing captive portal experience by preventing clutter of multiple marketing assets. Keep it simple, or turn your WiFi into a digital billboard.
WiFi splash page with survey social login

Integrated Ad Spaces

Ad Space Integrations is a powerful feature for venues who want to promote products, deals and specials, online shopping, loyalty programs and other signups, or third-party advertisers all on a pre-authenticated Splash Page.

Increase impressions and clicks for advertising opportunities by showcasing AdSpaces before requiring a guest to connect to WiFi.

Have an app that needs more downloads? The URL redirect function will navigate guests to the app store specific to their device as soon as they click on the advertisement/call-to-action button.

No more will guests have to wait to connect to WiFi to reach interactive ads. Ad Space Integrations takes Ads4WiFi smart advertising tools and places it our smart marketing environment powered by Marketing4WiFi.

Hotspot Scheduler

Determine the specific days and times that WiFi is available to guests. Hotspot Scheduler offers smarter WiFi control by allowing venues to run their guest WiFi during business hours.