Top 10 Reasons Why CIO’s and IT Professionals Love Us

The GoZone team works very frequently with IT professionals and their departments. Although our platforms and toolsets we provide primarily benefit marketing departments and CMO’s, the CIO often has to sign off on our solution. Here’s why they love working with us:

Hardware Agnostic

Our platforms are hardware agnostic. Many of the venues we serve have varied brands of hardware, especially when they are multi-location. Our platforms offer a single pane of glass to the marketing team and a single guest experience, independent of the hardware deployed.

Budget-Friendly Software Platform

Infrastructure upgrades offset by the marketing budget. Technology budgets are always constrained while marketing budgets are usually not. Our platforms supply marketing teams access to insightful analytical data and powerful engagement tools so they are aligned with the need to keep networks performing well and updated.

Top of the Line Security

We are working to finish our SOC2 compliance audit this year and we have strong security measures and processes in place to protect customer data and our systems. Giving IT professionals a strong peace of mind knowing that their data is properly protected.

Efficient Onboarding

Our support team understands networking and empathizes with field techs. Our support and executive team all have a strong “in the field” network and support background so we know the demands placed on IT teams from other departments in the organization.

Consistent Hardware Testing

Our enterprise hardware lab is fully functional. This allows our engineering team to simulate different network scenarios to assist with potential configuration or firmware problems. We work directly with most of the major Wi-Fi enterprise hardware companies including their senior leadership, product and support teams.

Staging Services to Save Time for IT Professionals

We know how important it is to make sure network configurations are set up and tested BEFORE changes are made to a production network. Our support team offers assistance to IT teams with staging your network.

99.99% Uptime

We use high availability AWS infrastructure so our teams can focus on the core functionality and not underlying hardware problems. We also maintain a fully replicated development environment on all our platforms to accommodate beta release and new integration testing.

Extensive Quality Assurance

Our development team does extensive QA before implementing code updates.

Custom development options

We offer custom integration and development to maximize other systems and platforms that IT professionals already use.

Global industry recognition and leadership

We are active members in the WBA Wireless Broadband Alliance and OpenWiFi and we work with other industry leaders to help create new standards and continue building on the capabilities of Wi-Fi. Our CEO is a pioneer in the Wi-Fi industry and was the first in the world to deploy passenger Wi-Fi in airports.

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Custom Splash Page Builder

A custom splash page helps give a captive portal the branded look it needs to stand out from the crowd and give guests the peace of mind they’re accessing the network associated with the venue they’re visiting.

WiFi Payments and Vouchers

Offer premium guest WiFi access and promote WiFi upgrades with comprehensive payment and voucher modules. Payments can be used to offer guests varying speeds of WiFi access, while vouchers are great for venues that want to utilize a captive portal that also requires a voucher code for WiFi access.
WiFi payments and vouchers

Guest Plans

Venues can now offer multiple levels of guest WiFi access with our Guest Plan feature. Guest Plans are defined by specific upload and download speeds and session time limits. Brick-and-mortar businesses can offer guest WiFi access and promote WiFi upgrades with our new payment and voucher modules.

Versatile Form Builder

Create and display custom guest surveys on any splash page of your guest flow. Collect feedback and gather additional data points to create smarter marketing.

Enhanced Guest Flow

Guest flow gives venues complete control over the guest WiFi experience. Guest flows help keep a visually pleasing captive portal experience by preventing clutter of multiple marketing assets. Keep it simple, or turn your WiFi into a digital billboard.
WiFi splash page with survey social login

Integrated Ad Spaces

Ad Space Integrations is a powerful feature for venues who want to promote products, deals and specials, online shopping, loyalty programs and other signups, or third-party advertisers all on a pre-authenticated Splash Page.

Increase impressions and clicks for advertising opportunities by showcasing AdSpaces before requiring a guest to connect to WiFi.

Have an app that needs more downloads? The URL redirect function will navigate guests to the app store specific to their device as soon as they click on the advertisement/call-to-action button.

No more will guests have to wait to connect to WiFi to reach interactive ads. Ad Space Integrations takes Ads4WiFi smart advertising tools and places it our smart marketing environment powered by Marketing4WiFi.

Hotspot Scheduler

Determine the specific days and times that WiFi is available to guests. Hotspot Scheduler offers smarter WiFi control by allowing venues to run their guest WiFi during business hours.