The GoZone team works very frequently with IT professionals and their departments. Although our platforms and toolsets we provide primarily benefit marketing departments and CMO’s, the CIO often has to sign off on our solution. Here’s why they love working with us:
Our platforms are hardware agnostic. Many of the venues we serve have varied brands of hardware, especially when they are multi-location. Our platforms offer a single pane of glass to the marketing team and a single guest experience, independent of the hardware deployed.
Budget-Friendly Software Platform
Infrastructure upgrades offset by the marketing budget. Technology budgets are always constrained while marketing budgets are usually not. Our platforms supply marketing teams access to insightful analytical data and powerful engagement tools so they are aligned with the need to keep networks performing well and updated.
Top of the Line Security
We are working to finish our SOC2 compliance audit this year and we have strong security measures and processes in place to protect customer data and our systems. Giving IT professionals a strong peace of mind knowing that their data is properly protected.
Our support team understands networking and empathizes with field techs. Our support and executive team all have a strong “in the field” network and support background so we know the demands placed on IT teams from other departments in the organization.
Consistent Hardware Testing
Our enterprise hardware lab is fully functional. This allows our engineering team to simulate different network scenarios to assist with potential configuration or firmware problems. We work directly with most of the major Wi-Fi enterprise hardware companies including their senior leadership, product and support teams.
Staging Services to Save Time for IT Professionals
We know how important it is to make sure network configurations are set up and tested BEFORE changes are made to a production network. Our support team offers assistance to IT teams with staging your network.
We use high availability AWS infrastructure so our teams can focus on the core functionality and not underlying hardware problems. We also maintain a fully replicated development environment on all our platforms to accommodate beta release and new integration testing.
Extensive Quality Assurance
Our development team does extensive QA before implementing code updates.
Custom development options
We offer custom integration and development to maximize other systems and platforms that IT professionals already use.
Global industry recognition and leadership
We are active members in the WBA Wireless Broadband Alliance and OpenWiFi and we work with other industry leaders to help create new standards and continue building on the capabilities of Wi-Fi. Our CEO is a pioneer in the Wi-Fi industry and was the first in the world to deploy passenger Wi-Fi in airports.