Tools to Help Businesses Safely Operate During COVID-19

Businesses of all types are now able to reopen again, but that doesn’t mean that daily operations will look similar to pre-COVID life. The Centers for Disease Control (CDC) has done a tremendous job of providing thoughtful and thorough reopening guidelines for a variety of businesses to reopen and operate their business with the mindset of helping to limit the spread. The U.S. Chamber of Commerce also put out a reopening guidance article that shares = specific reopening guides for each state.

Once you have the information needed to reopen and operate your business successfully, putting those guidelines into effect will most likely be your next steps. Here at GoZone WiFi, are priority has always been to provide smart solutions for brick-and-mortar venues to help them improve customer engagement and grow their business. We still have that priority in mind, but we also want to make sure we’re doing in a safe and cautious manner. Below are some smart tools we found that can help a variety of brick-and-mortar stores feel confident in operating their business while keeping in line with CDC guidelines as well.

Cloth Masks for Employees and Customers

As stated by the CDC, “Cloth face coverings are meant to protect other people in case the wearer is unknowingly infected but does not have symptoms.” It may take some getting used to, but it would be a wise choice to implement a mask policy for your entire staff  to help limit the spread of COVID. You can provide your staff the appropriate guidelines on using, removing, and washing a cloth mask as provided by the CDC.

Smart Tip: Check with other local small businesses to see if anyone is selling homemade cloth masks. It may be tempting to hop online to purchase masks, but choosing to shop local first helps promote the mindset that small businesses are looking out for one another during these difficult times.

Laser Thermometers to Check for Fever

According to the WHO and CDC, a fever is considered one of the most common symptoms of someone potentially having contracted COVID-19. If you decide to reopen a percentage of your dine-in establishment to the public, consider investing in a laser thermometer. While these devices should NOT be considered the end-all-be-all device for screening customers for a fever due to COVID-19, they can provide some clarity on whether or not someone has a fever.

Smart Tip: If you decide on using a laser thermometer, make sure to purchase one that is meant to be used on people. Certain laser thermometers are meant for construction and industrial use. so make sure you read over the product carefully so you make the right purchase the first time.

Online Table Reservations to Prevent Congestion

If you own or operate a restaurant venue, then you most likely know about the 25% to 50% max capacity seating. Additionally, most states are enforcing a 6 feet apart rule for proper social distancing. Walk-in business is great, but too many folks congregating at your front door can quickly become a health hazard.

Consider moving to an online-only reservation system for the time being. There are many simple tools that allow guests to easily access online reservations, either when on-site or at home. By using a type of online tool, you can save valuable staff time by letting technology do the work.

Smart Tip: We understand that budgets for a lot of brick-and-mortar stores have changed over the past few months, so we wanted to let you know there’s an online reservation tool out here that is completely free to use. Shout out to Table Agent for providing business a completely free platform for restaurants who are just starting to place their feet on solid ground again.

Touchless Menus for Comfort and Cost Savings

This new and innovative tool was designed for restaurants and similar brick-and-mortar venues. Touchless Menu works by turning a customer’s mobile phone into a digital menu board. Using a Touchless Menu provides peace a mind to your guest by eliminating any need of touching anything else but their own phone to view your menu. Going digital with your menu is also cost effective as most restaurants now have to look towards having disposable menus printed on a continual basis.

Touchless Menu works by your digital menu via your WiFi network. Just have your guests to the WiFi and they’ll have your entire menu in the palm of your hands. An easy-to use drag-and-drop builder allows you to make updates and price changes to your menu items on the fly.

Touchless Menu was originally created with restaurants in mind, but its versatility allows other venues such as retailers, coffee shops, and also bar and clubs to take advantage of contactless menu distribution.

Smart Tip: Pair you Touchless Menu with a fully fleshed WiFi marketing platform, and you’ll have email marketing, social media engagement, and analytic features all packed into your guest WiFi network. As guests use your WiFi, you can send them on emails on the spot with important information and tips on how to stay safe during COVID-19.

QR Code Generator to Keep Guests Connected

If you currently don’t have a guest WiFi network, but want to encourage guests to use a digital menu, QR codes are a great alternative to printed menus. Guests can access specific online pages such as your website, online shop, reservation tool, and more, just by having them scan a QR code with their smartphone. By placing capabilities such as viewing a menu, ordering, and more on a guest’s smart phone, you have greatly limited the amount of physical touch points for customers.

QR codes are great for directing guests to web pages without the need for lengthy URLs or google searches. QR codes even work Touchless Menus, so guests can access your digital menu even if  you don’t have a guest WiFi network.

Smart Tip: Place your QR codes on an easy to scan document that is placed strategically throughout your venue. When a guest needs to access a certain web page, you’ll want to make sure they can scan for it at a moment’s notice.

If you’re looking for new tools or even just some helpful tips to ensure your business is safely operating during COVID-19, our team is here to help. GoZone WiFi employs a variety of workers who have had successful past experiences in the restaurant, retail, and hospitality industry. We’ve taken those past experiences and applied them to our Smart WiFi suite, to offer you digital tools to help you reopen and operate your business safely and confidentially. Contact us today to learn or schedule a demo, we’re here to help.

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Smart WiFi Suite Enterprise Feature Matrix

  • Enterprise-grade cloud infrastructure
    Scaleable platforms on the Amazon AWS cloud provides carrier-grade uptime.
  • Multi-Location Data Views
    An aggregated view of your data giving you visibility to all of your locations or drill-down to specific locations.
  • User Access Control
    Allows your administrator to control and limit access, features and data visibility among users.
  • Advanced Captive Portal Engine
    A complete toolset to design and build dynamic captive portals, guest flows and custom privacy controls. Includes our Touchless Menu features.
  • Guest Forms, Vouchers and Payments
    Collect guest data, surveys, on-line or offline payments and offer different access levels.
  • Customized login methods
    Choose how guests are able to access your network including social login, emails and SMS login, advertisements or a combination.
  • Data Export
    Full guest profile export to CSV allowing you to use collected data in third party systems.
  • Detailed Location Data Analytics
    Analyse detailed information about your locations like busy days, busy times and location comparisons.
  • Demographics and Device Information
    Make informed decisions based on detailed demographics and perform location comparisons.
  • Data Sync to other systems/API
    Save time populating other systems as guest profile data can be sent to external systems on timed intervals.
  • Triggered Campaigns
    Engage with your guests without the manual work by creating personalized email, SMS or Twitter campaigns.
  • Coupons and Loyalty
    Increase spend and promote repeat visits by creating incentives for guests or their friends to come back.
  • Import external data
    Bring in contact data from other systems to consolidate your marketing efforts into a single comprehensive platform.
  • Contact segmenting and lists
    Build contact groups to send personalized messages to your guests based on automatic segmentation and your own critera.
  • Scheduled Campaigns
    Communicate with your contacts to drive awareness through email, SMS or Twitter.
  • Traffic Counts and Statistics
    Monitor your venue and events with real-time and recorded traffic counts and patterning.
  • Heatmapping and Traffic Flows
    Visualize crowd density and how people flow in, out and through your venue to see where people congegrate.
  • Alerting and Reporting
    Create automated alerts to help control crowds or to monitor abnormal trends.
  • Intelligent Landing Page Builder
    Simple to create pages that support multiple campaign types and can easily be modified and re-purposed for other venues or events.
  • Campaign Management Tools
    Offer your advertisers options to suit their advertising needs such as A/B testing, ad weights, flexible scheduling and more.
  • Reporting and Attribution
    Analyse detailed information about the campaigns and creatives to get the best campaign targeting.

  • Access

  • Insights

  • Automation

  • Contacts

  • Presence

  • Advertising

You should receive a text shortly with a link to view a sample Guest Flow.

Take a look at the sample we just sent you, and feel free to reach out if you’d like to learn more.

Custom Splash Page Builder

A custom splash page helps give a captive portal the branded look it needs to stand out from the crowd and give guests the peace of mind they’re accessing the network associated with the venue they’re visiting.

WiFi Payments and Vouchers

Offer premium guest WiFi access and promote WiFi upgrades with comprehensive payment and voucher modules. Payments can be used to offer guests varying speeds of WiFi access, while vouchers are great for venues that want to utilize a captive portal that also requires a voucher code for WiFi access.
WiFi payments and vouchers

Guest Plans

Venues can now offer multiple levels of guest WiFi access with our Guest Plan feature. Guest Plans are defined by specific upload and download speeds and session time limits. Brick-and-mortar businesses can offer guest WiFi access and promote WiFi upgrades with our new payment and voucher modules.

Versatile Form Builder

Create and display custom guest surveys on any splash page of your guest flow. Collect feedback and gather additional data points to create smarter marketing.

Enhanced Guest Flow

Guest flow gives venues complete control over the guest WiFi experience. Guest flows help keep a visually pleasing captive portal experience by preventing clutter of multiple marketing assets. Keep it simple, or turn your WiFi into a digital billboard.
WiFi splash page with survey social login

Integrated Ad Spaces

Ad Space Integrations is a powerful feature for venues who want to promote products, deals and specials, online shopping, loyalty programs and other signups, or third-party advertisers all on a pre-authenticated Splash Page.

Increase impressions and clicks for advertising opportunities by showcasing AdSpaces before requiring a guest to connect to WiFi.

Have an app that needs more downloads? The URL redirect function will navigate guests to the app store specific to their device as soon as they click on the advertisement/call-to-action button.

No more will guests have to wait to connect to WiFi to reach interactive ads. Ad Space Integrations takes Ads4WiFi smart advertising tools and places it our smart marketing environment powered by Marketing4WiFi.

Hotspot Scheduler

Determine the specific days and times that WiFi is available to guests. Hotspot Scheduler offers smarter WiFi control by allowing venues to run their guest WiFi during business hours.