20 Years of WiFi – 5 Years of Smart WiFi

This week marks the prestigious Wi-Fi NOW conference and expo. One of the driving themes for this year is Twenty Years of WiFi. GoZone WiFi CEO Todd Myers (middle of photo) is no stranger to WiFi and it has been a major part of Todd’s own journey. Twenty years later, he has seen the mass adoption of  both basic and smart WiFi and sees even more growth, long into the future.

The Age of Dial-Up

Before the term “WiFi” was even thought of, Todd and his team needed to prove a wireless signal was commercially viable. “It was the late 90s to early 2000s that WiFi began emerging.” Todd says, “One of the biggest challenges for getting WiFi off the ground was proving to investors this technology would actually work, and that there was a solid business case.”

Tech companies were creating hardware that created a wireless Internet signal, aka WiFi. These companies believed WiFi would be usurping the then-current Internet medium, dial-up. One problem —  there were no consumer products available at the time that could connect devices to these wireless signals. It wasn’t long though before one of the big tech producers, Intel, began creating a computer chipset that had WiFi-connecting capabilities.

“Once computers had the ability to connect to WiFi signals, investors were ready to put their money into these WiFi companies,” says Todd.

How did the early WiFi companies know it would be successful, especially given the reality of no compatible devices available at the time? Todd answers, “We didn’t know. We believed in what we created and believed it would take off. That’s the risk of starting a business.”

The Age of Smart WiFi

Fast forward a decade and a half. Todd had founded multiple companies in the WiFi and service provider arenas. He had helped implement WiFi and related services for businesses, telcos and cities all over the world. He was ready to enjoy the fruits of his labor. Todd paused in 2013 and began traveling as a way to unwind from his entrepreneurial efforts.

His R&R didn’t last long though. While vacationing in Puerto Vallarta, Mexico, Todd realized that WiFi was in desperate need of an upgrade  —- easier access for consumers outside their home.

“I’d go from my hotel, to a restaurant, or to a few other locations on certain days; and what I noticed was the tedious task of trying to connect to the different WiFi networks.” Todd says, “Every WiFi network was password protected and you had to hound down a worker or manager to give you the password. And we’re not talking about an ‘abc123’ password. We’re talking about long, encrypted 26-digit passwords that made connecting a chore.”

The entrepreneurial fire was lit, and Todd was back to work. Todd came up with the idea of creating a captive-portal platform for simpler WiFi login and access that would benefit the guest and the venue, GoZone WiFi was born. The first smart WiFi tool Todd began working on is now known as Marketing4WiFi. The solution offers advanced branded captive portals that provide simple access to WiFi guests, while providing the venues with tools to collect guest information and to re-engage with them.

Todd explains the mutual value for businesses and smart WiFi users. “Everyone is on social media. You sign in with Facebook, Instagram, or even an email, and you get free WiFi in return. Both parties win from it.”

Todd’s innovative WiFi monetization ideas didn’t stop there. Over these past five years, GoZone has created an Ads4WiFi platform and Analyics4Wifi platform to complete the Smart WiFi Suite. The suite is designed to offer many valuable tools to help venues see a return on their WiFi infrastructure investments. 

For Todd, it’s been a treat to see how WiFi operates now compared to what it was in the 90s. “WiFi used to be just for internet connection. Now look at it. Venues use it as way to market their business. Cities are using it to advertise local businesses. It really has changed from the days of just trying to get people to use it.”

Todd also sees how WiFi is helping to make information more accessible to people everywhere. “… Not everyone can afford Internet access for their home. WiFi is helping to bridge the the digital divide and will continue to do so for many years to come.”

The Future of WiFi

Todd says WiFi will continue to grow as a ubiquitous way to connect us and our things. “WiFi will continue to be used to connect almost every type of device, from our mobile phones, to our personal assistants, to our televisions, to our vacuum cleaners. It is already accepted globally and already embedded with most new ‘things’. With the launch of WiFi 6 this year, ultimate long-term scale-ability can be achieved.”

Todd mentioned the newest 5G cell towers that are being brought out, and acknowledged that they could be a competing factor for WiFi. “This new 5G sounds appealing, but there has yet to be a standard created and it will be VERY expensive to deploy.” In the meantime, venues control the technology that is available for connectivity, and the cost and familiarity with WiFi will prevail for indoor environments.

The future of WiFi is bright, filled with opportunity to improve customer experiences, marketing for businesses, and even creating meaningful change to the lives of people all over the world. For exciting updates from the WiFi NOW Conference and the future of WiFi, sign up for our latest news and follow us on social.

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Smart WiFi Suite Enterprise Feature Matrix

  • Enterprise-grade cloud infrastructure
    Scaleable platforms on the Amazon AWS cloud provides carrier-grade uptime.
  • Multi-Location Data Views
    An aggregated view of your data giving you visibility to all of your locations or drill-down to specific locations.
  • User Access Control
    Allows your administrator to control and limit access, features and data visibility among users.
  • Advanced Captive Portal Engine
    A complete toolset to design and build dynamic captive portals, guest flows and custom privacy controls. Includes our Touchless Menu features.
  • Guest Forms, Vouchers and Payments
    Collect guest data, surveys, on-line or offline payments and offer different access levels.
  • Customized login methods
    Choose how guests are able to access your network including social login, emails and SMS login, advertisements or a combination.
  • Data Export
    Full guest profile export to CSV allowing you to use collected data in third party systems.
  • Detailed Location Data Analytics
    Analyse detailed information about your locations like busy days, busy times and location comparisons.
  • Demographics and Device Information
    Make informed decisions based on detailed demographics and perform location comparisons.
  • Data Sync to other systems/API
    Save time populating other systems as guest profile data can be sent to external systems on timed intervals.
  • Triggered Campaigns
    Engage with your guests without the manual work by creating personalized email, SMS or Twitter campaigns.
  • Coupons and Loyalty
    Increase spend and promote repeat visits by creating incentives for guests or their friends to come back.
  • Import external data
    Bring in contact data from other systems to consolidate your marketing efforts into a single comprehensive platform.
  • Contact segmenting and lists
    Build contact groups to send personalized messages to your guests based on automatic segmentation and your own critera.
  • Scheduled Campaigns
    Communicate with your contacts to drive awareness through email, SMS or Twitter.
  • Traffic Counts and Statistics
    Monitor your venue and events with real-time and recorded traffic counts and patterning.
  • Heatmapping and Traffic Flows
    Visualize crowd density and how people flow in, out and through your venue to see where people congegrate.
  • Alerting and Reporting
    Create automated alerts to help control crowds or to monitor abnormal trends.
  • Intelligent Landing Page Builder
    Simple to create pages that support multiple campaign types and can easily be modified and re-purposed for other venues or events.
  • Campaign Management Tools
    Offer your advertisers options to suit their advertising needs such as A/B testing, ad weights, flexible scheduling and more.
  • Reporting and Attribution
    Analyse detailed information about the campaigns and creatives to get the best campaign targeting.

  • Access

  • Insights

  • Automation

  • Contacts

  • Presence

  • Advertising

You should receive a text shortly with a link to view a sample Guest Flow.

Take a look at the sample we just sent you, and feel free to reach out if you’d like to learn more.

Custom Splash Page Builder

A custom splash page helps give a captive portal the branded look it needs to stand out from the crowd and give guests the peace of mind they’re accessing the network associated with the venue they’re visiting.

WiFi Payments and Vouchers

Offer premium guest WiFi access and promote WiFi upgrades with comprehensive payment and voucher modules. Payments can be used to offer guests varying speeds of WiFi access, while vouchers are great for venues that want to utilize a captive portal that also requires a voucher code for WiFi access.
WiFi payments and vouchers

Guest Plans

Venues can now offer multiple levels of guest WiFi access with our Guest Plan feature. Guest Plans are defined by specific upload and download speeds and session time limits. Brick-and-mortar businesses can offer guest WiFi access and promote WiFi upgrades with our new payment and voucher modules.

Versatile Form Builder

Create and display custom guest surveys on any splash page of your guest flow. Collect feedback and gather additional data points to create smarter marketing.

Enhanced Guest Flow

Guest flow gives venues complete control over the guest WiFi experience. Guest flows help keep a visually pleasing captive portal experience by preventing clutter of multiple marketing assets. Keep it simple, or turn your WiFi into a digital billboard.
WiFi splash page with survey social login

Integrated Ad Spaces

Ad Space Integrations is a powerful feature for venues who want to promote products, deals and specials, online shopping, loyalty programs and other signups, or third-party advertisers all on a pre-authenticated Splash Page.

Increase impressions and clicks for advertising opportunities by showcasing AdSpaces before requiring a guest to connect to WiFi.

Have an app that needs more downloads? The URL redirect function will navigate guests to the app store specific to their device as soon as they click on the advertisement/call-to-action button.

No more will guests have to wait to connect to WiFi to reach interactive ads. Ad Space Integrations takes Ads4WiFi smart advertising tools and places it our smart marketing environment powered by Marketing4WiFi.

Hotspot Scheduler

Determine the specific days and times that WiFi is available to guests. Hotspot Scheduler offers smarter WiFi control by allowing venues to run their guest WiFi during business hours.